Delivery Terms T&Cs

Delivery Terms for Infinity Products

Free Delivery areas & Chargeable Postcodes

Please click to download the postcode areas that we deliver to. This clearly shows the free and chargeable postcodes. Please also note that for deliveries in chargeable areas, where we use 3rd party haulage contractors, the delivery times could increase by 1-3 working days. We will advise you fully on delivery methods and transit times when we receive your order.

TuffX Terms and Conditions Delivery Clauses

  1. DELIVERY

4.1 Unless otherwise agreed in writing by the Company, delivery of the Goods shall take place at the Company’s place of business.

4.2 The Buyer will take delivery of the Goods within 7 days of the Company giving it notice that the Goods are ready for delivery.

4.3 Any dates specified for the Company for delivery of the Goods are intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are specified, delivery will be within a reasonable time.

4.4 Subject to the other provisions of these conditions the Company will not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, loss of profits, loss of business, depletion of goodwill and like loss), costs, damage, charges or expenses caused directly or indirectly by any delay in the delivery of Goods (even if caused by the Company’s negligence), nor will any delay entitle the Buyer to terminate or rescind the Contract unless such delay exceeds 180 days.

4.5 If for any reason the Buyer will not accept delivery of any of the Goods when they are ready for delivery, or the Company is unable to deliver the Goods on time because the Buyer has not provided appropriate instructions, documents, licences or authorisations, (a) risk in the Goods will pass to the Buyer (including for loss or damage caused by the Company’s Negligence); (b) the Goods will be deemed to have been delivered; and (c) the Company may store the Goods until delivery whereupon the Buyer will be liable for all related costs and expenses(including, without limitation, storage and insurance).

4.6 The Buyer will provide at its expense at the Delivery Point adequate and appropriate equipment and manual labour for unloading the Goods except when delivery takes place at the Company’s place of business.

4.7 Where the Buyer requires the and the Company agrees to make delivery of the Goods other than to the Buyers premises this fact must be clearly stated at the time of order and subject to the Company’s acceptance of the order the Company may also apply a carriage charge.

4.8 The Buyer shall be responsible for the loading and unloading of their own materials and also for any damage to the Goods during loading and unloading, howsoever caused.

4.9 Pallets, frames, stillages and all other distribution equipment are the property of the Company and must be returned to the Company on demand. Should the Buyer fail to return any distribution equipment within 7 days following such demand, a charge at the rate of £60 plus Vat per item retained thereafter will be incurred. Use of distribution equipment for any purpose other than carriage and storage of glass supplied by the Company is prohibited. If the Company has charged the Buyer for the provision of such items the said charge will be fully credited to the Buyer if and when the items are returned to the Company as aforesaid.

4.10 If when the Goods are ready for dispatch the Buyer is unable to accept delivery or collection, the Company may at its entire discretion store the goods until such time as the Buyer is able to collect or accept delivery of the goods, in such circumstances the Company reserves the right to apply a surcharge calculated on a daily basis. The grant of such storage facilities shall not prejudice any claim for payments by the Company.

4.11 Where delivery or collection of an order is made by instalments each delivery or collection shall be deemed to be the subject of a separate contract and any failure by the Company in respect of any one delivery shall not entitle the Buyer to repudiate the order or any instalments remaining to be delivered there under.

4.12 Where the Buyer collects the Goods from the Company’s premises it shall be the responsibility of the Buyer to inspect the goods before removing the same from the Company’s premises.

4.13 Where the goods are delivered by the Company to the address nominated by the Buyer it is the responsibility of the Buyer to inspect the goods upon delivery. The Buyer must inform the Company of any defects within two working days following the time of delivery. If the Company accepts that the goods are defective it will at its discretion replace any defective item charge or credit the Buyer with the value of the same, providing that the Buyer has returned the defective goods to the Company or at the Company’s discretion made the defective product available for collection within 14 days of delivery. The Buyer shall not be entitled to reject or the Company shall not be obliged to replace or give credit for any goods on account of imperfections or variations inherent in the manufacturing process of glass.

  1. NON-DELIVERY

5.1 The quantity of any consignment of Goods as recorded by the Company upon despatch from the Company’s place of business shall be conclusive evidence of the quantity received by the Buyer on delivery unless the Buyer can provide conclusive evidence proving the contrary.

5.2 The Company shall not be liable for any non-delivery of Goods (even if caused by the Company’s negligence) unless written notice is given to the Company within 3 working days of the date the Goods would in the ordinary course of events have been received.

5.3 Any liability of the Company for non-delivery of the Goods shall be limited to replacing Goods within a reasonable time or issuing a credit note at the pro-rata contract rate against the invoice raised.