March 3, 2021

When a handover date on a construction project was suddenly bought forward, leading safety glass specialists TuffX was quick off the mark to respond to their client’s rapid requirements.

The brief for a stainless steel balustrade with glass infill panels was needed sooner than expected as the anticipated deadline for completion changed. The property in question boasted a glorious full height glass gable end enjoying views over the grounds beyond. Outside, the terrace needed something that would offer occupants protection from the wind without obscuring the stunning views from either the terrace or the interior – so an unobtrusive glass balustrade provided the ideal solution.

TuffX supplied 10m2 of 10mm toughened safety glass with polished edges and radius corners to complete the job, fast. From the initial quotation right through to delivery direct to site, TuffX worked responsively to meet the changed deadline without compromising on quality, while keeping the client informed of progress and updated on the new expected delivery every step of the way.

“When you place an order with us, you can be assured the process will be straightforward and efficient,” said TuffX’s Managing Director Graham Price.

“We have both the large facilities and extensive vehicle fleet to ensure we can produce and deliver orders quickly, anywhere in the UK. We also pride ourselves on offering the highest level of customer care, service and communication, making sure our clients are kept in the loop about the status of their order at all times.”